Product Selection & Care
We understand that when it comes to shopping for leather products, be it leather shoes, belts or apparel, you may have many questions. We have created this page to provide you with quick and helpful answers to some of the most common questions we receive from our customers. For any further questions you may contact us.
- Shoes Size Charts
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Shoe size charts for men and women
- What should I do if I am between shoe sizes?
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If your measurements are between sizes, We suggest you move down to a smaller size for Hammer & Smith shoes for women and move up to a larger size for Hammer & Smith shoe for men.
- Can customers visit your studio and try the shoes before purchase?
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Yes, customers can visit, inspect and purchase our shoes at the studio. Kindly note you can only visit the studio after booking an appointment.
- How do I protect my shoes?
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Protecting your shoes is a vital step in ensuring that they last for all your upcoming occasions. We carry a vast array of shoe care products from waterproof sprays to cleaning wipes to polishing solutions for leather and suede. The right product for you will depend on the material of your shoes. If you'd like some expert advice on which care product to use, bring your shoes to you our studio or call our customer care number for a most personalized recommendation.
- What kind of leather do you use?
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We use an array of different skins, tanning methods, and treatments to distinguish various types of leather for every occasion. Should you need more information on a particular style, don't hesitate to chat with us and we'll find out every detail you desire.
- What materials do you use for your products?
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A variety of materials are used to make our shoes and accessories. The information about the material used on a particular style is included on our individual product pages.
Should you need more information on a particular style, don't hesitate to chat with us and we'll be happy to assist.