What is Hammer & Smith?
Hammer & Smith is multi-disciplinary design, manufacturing and a supply studio. We design, manufacture and supply a wide variety of lifestyle products and materials. In addition to our own manufactured products we also retail a wide collection of lifestyle products by other design firms.
Where is your studio located?
Please see the 'Contact' section of our website.
Can I visit your studio?
We always encourage all our customer to visit our studio for shopping.
How can I pay for shopping at this website?
You can pay through Master credit card, Visa card or PayPal. For order from Pakistan, customers also have and option of cash-on-delivery (COD) and payment through Bank-Transfer (Direct Transfer, ATM Transfer, Online Transfer)
I live in Pakistan but your website is showing prices of each product in USD $. How can I pay in PKR Rs?
Yes the website displays all price in USD $ by default but customer can change the currency display by using the currency selection drop-down menu on the top right corner of the website.
Please note that by the changing the currency display, you can check the prices in PKR Rs. or CAN $ but the website will process of your payments in default USD $ only. This is only for management purposes and you will only be asked to make the payment in the currency you selected if other than USD $. The hard-copy of your invoice will show the amount in both USD $ and the currency in which you made the payment if different from USD $.
How do you calculate the conversion rates between the currencies?
All currencies are converted automatically by taking the prevailing currency conversion rates. These currency conversion rates are determined by the international market rates and we have no control over them.
How long it takes for my order to arrive?
For all order national please allow us 3-5 working days. For international order please allow 5-7 working days for your order to arrive.
Can I return the product I purchased from your studio or your website?
Yes we have a return policy, please check our 'Return Policy' section.
I am designer/craftsman/vendor, can I stock my products at your studio?
Yes we have various partners selling their products through our studio. Please contact us on email@example.com or give us call.
I need a custom-made and bespoke product, can you help?
Yes, our studio designs and manufacture a wide range of bespoke and custom-made leather products for individual and corporate clients.
My company is looking for some merchandise and giveaway products, can you help?
Yes, we design and manufacture merchandise and giveaway items for a large number of corporate clients.
Are you hiring?
All vacancies are posted on our facebook page. Please like and follow our page for updates.